Finally, a Cloud Based IT system stacked with time saving integrations and revenue generating features.
Communicate with clients and brokers though SMS and email
Premium and rate calculations with its flexible rates engine
Has a single page operation that reduce complexity for new users
Automation features for your Insurance Organisation
Online Custom Reporting
Link to CRM Systems
SMS and Email Automation
We offer a wide range of features that will get your insurance organisation working in the 21st century. Our features and functions combine Automation and AI to make your day-to-day easier
Fully Customisable Functions
Change anything on your dashboard from: Business Processes, Workflow, Functionality, Required Fields, Standardised letters and more.
Full Audit Functionality
Be able to change everything from the developers side to the users changes.
Built in firewalls
Protect your system and data with OWLS™ very own firewall.
Search and Filter Information
Functionality to quickly and effectively search and filter through all information saved to your cloud to make decisions when you need to.
Automatic Roll Backs
Developer changes can automatically be rolled back if any errors occur.
Simple and intuitive web-based interface
Be able to seamlessly create process tasks and tickets from a single page. Hover fields are enabled to assist with training on the the dashboard. Use the benefits of drop downs and auto fills to make profiles easier.
Full Security Systems
100% SSL & SQL security solutions. Furthermore all communication between the client and our server is encrypted. Since inception we have additional augmented security rules.
OWLS™ User Management
We put the power in the users hands to create, edit and assign tickets for any user individually or in batches. Define authority levels depending on claim amount or policy premiums. And more.
Focus on scaling your business with state of the art quoting to upsell new or existing clients all from the OWLS™ system.
Full Quote Management
Be able to manage all information on the system, whether it is required, expiring or needs to be deleted.
OWLS™ AI capabilities will be able to auto complete fields that have missing information with simple actions. Pre-populate policy holders information if they already exist on the system.
Output Quote Quickly
Allow for limited information in order to track and process quotes fast and simply to the policyholder.
Outbound Communication Management
Easily and quickly output quotes and workflow through the automated outbound communication management systems.
Work faster and more efficiently with OWLS™ automated tracking and task scheduler to get more work done in your day.
Set reminders and get prompts with follow up tasks with manual or automated options for any user on the system.
The heartbeat of every Insurance Organisation, we understand the need for systems that make onboarding as easy as 1, 2, 3.
Policy Onboarding Method
We said it is as easy as 1,2,3.
Manually on the intuitive web-based front end
Direct to the public link embedded on the website
Sales file from any which are automatically imported.
Multi Thread Bulk Load
OWLS™ Software allows for 8 times faster importing of policies using our very own file converter. Whatever the format we can convert it to match the OWLS™ input format. Now that's convenient.
Send automated outbound emails or scheduled SMS's to policy holders, brokers, employer groups to change a policy when they need to.
Choose to have renewals set at Daily, Monthly or Annual intervals for each product type your insurance organisation offers. We track this using policy expiration data and premium increase information.
White label options available for both iStore and Play Store. Let users interact with their policy from their convenience of their own phone where they can register, receive notifications and any policy details they require.
Document Management Tracking
It says exactly what it is - track and manage all policy documents from one place with our software.
Making it seamless and hassle free for both the insurer and insured to make their claim through cloud technology.
Full and Comprehensive Administration
Know when a claim is submitted, when it has been managed, resolved and processed all in one place.
Claim Process Customisation
There are multiple benefits already catered for.
Reduce Fraudulent Claims
OWLS™ AI will automatically flag fraudulent claims based on custom rules predetermined by you. Thus reducing an investigator's time to search and discover fraudulent claims from policyholders.
Integrated Appointment System
Our system will help connect service providers and investigators with any claim by capturing invoices and making automatic payments to service providers when needed.
With OWLS™ all your reinsurance needs are taken care of with our reinsurance specific features.
Reinsurance Agreement Overview
You and your client will be able to review all the reinsurance agreements (XOL and Proportional) to their policy in one convenient place
Determine who the reinsurers are and who the party to the agreement are. With this you can see which premiums are owed by who, whether this is commission and so much more.
Add multiple reinsurers to any policy giving you flexibility no matter the agreement in place.
Automatic Roll Back
The developers changes can be automatically rolled back on error.
We boast a variety of automated finance features to make payments in and payments out as easy as can be.
Automatically import bank statements from any bank. This can be viewed in tandem with individual or group policies where it can be used to allocate receipts to claim recoveries.
Post Individual Journal Entries
Manually write off premiums on particular policies - this is to help make specific changes that must be different to the automated entries.
Review Document Number
When a payment or collection is made the software with create its own unique document to help with tracking and checking the consolidated amount linked to the respective bank details.
Transfer Income Between Policies
Using this feature, one can transfer income received from one policy to another (if the policy is in credit).
Premium Type Setup
Enjoy the freedom to look at various premium types on the OWLS™ system either Monthly, Annually, Bi-Annually or Declaration; you have the power to decide.
Originator Template Setup
Companies with multiple bank accounts can be configured using this feature as certain types do work differently. This way you can manually determine what must happen when.
Other System Integrations
As a leading cloud-based technology solution we have designed a solution that integrates with various other systems and 3rd party data sources
EFT Payment Gateways
External Accounting Systems
Take a deeper dive into some of our notable case studies.
“A tedious manual process is now automated to calculate payout, validate premiums received and limits automatically with 100% accuracy.”